Training
"Having the best hardware technology and applications, is only truly beneficial, if users are sufficiently empowered to make the most of the software being used. This ensures a speedy return on investment and ensures you stay ahead of the field."
IT Training - optimising the return - Organisations invest thousands of pounds in hardware and software, but many do not match this with adequate investment in IT training in order to exploit these assets. While some argue that training is a waste of money, the real waste of money is in fact not training'. This results in inefficiency, de motivation , stress and time wasting.
One crucial and often overlooked fact is that training, alongside job security, is the biggest single motivator for attracting and retaining staff. For many staff, training is an important part of career progression.
Targeted Training - The desktop PC is now ubiquitous and the expectation is that people 'know' the key software applications found on many machines: Outlook, Word, PowerPoint, Excel, and, to a less extent, Access. However, each of these applications can be used at an extremely basic level or, in varying degrees, to a high level of sophistication. Self taught or partially trained users who have worked with the software regularly over a considerable period are not aware of the gaps in their knowledge. As experienced users, they probably support other users and so disseminate, at best, inefficient practices and, at worst, incorrect ones.
Understanding what a user means by 'knowing' one of these applications may be difficult for managers to assess since they themselves may not have a sufficient knowledge of either the scope of the application or the extent to which a user needs to be competent in its use. In an ideal world, a programme of on-going training would make the selection of the 'right' training less important but, with financial and time constraints, it is important that the training is targeted appropriately.
Greencorn can offer a complete range of public and private courses to cover all of your training needs on both desktop and server platforms. Contact us now to discuss your specific requirements.
