Excellent helpdesk, always solves the issue.  Thank you."

The representative was helpful and persisted in resolving my problem."

A quick and professional solution, with very little fuss.  Well done!"

As I understand it this issue was a particularly tricky one but Byron kept at it until it was resolved. Very helpful and professional."

My thanks to Byron first class help, patient and friendly, can't ask for more."

Rang, phone answered, problem explained, problem then resolved swiftly, job well done."

All handled well, with a smiley voice."

Charming, helpful, professional, simply can't fault any of the three people I spoke to today.  Thank you"

As always, Greencorn's support was immediate, with a friendly and approachable representative who quickly resolved the issue."

Excellent!"

Was assisted by Helen today. She is always very patient and helpful."

The personal attention to my case and speed with which my questions and requests were dealt with was second to none. The advice given and confirmation of arrangements made were clear and the engineer was very happy to explain things or go over something again if the phone line wasn't clear the first time round. Overall very friendly and effective support. Thanks again, Byron."

A great solution to a niggly but important issue"

Robin knew exactly what was wrong with the server and fixed the problem very promptly.  Thank you"

Robin is ace, as ever!"

James know his stuff - thx"

Greencorn offer the highest levels of professionalism, without talking "down" to mere mortals like me whose technical knowledge is zero!  Thank you"

Byron was as usual extremely helpful, began immediately to try and resolve the issue, which he did in a timely and professional manner."

Great service, thank you"

Helen was Great!!! THX"

Great job by Mark."

25 out of 25, Good."

The issue was handled with an air of calm despite many things not seeming to clear the issue.  The persistence was appreciated!"

Quick efficient response"

Michael was speedy and efficient! Thank you!"

Many thanks Andrew, that really was  exceptional service, I knew you were good….but not that good!"

Very good service"

Michael was very helpful and sorted the problem very promptly"

Helen was so quick to respond and very helpful :)"

In the time we have been working with Greencorn, I am very impressed with the service of all your people so far."

Thx for continued IT support and speedy service. "

Friday evening at 5pm, /Michael is supposed to be officially clocked off for the weekend, however took time to assist me with some Data updates, his help much appreciated."

Prompt, efficient and totally staisfactory response to our request."

I have found Greencorn to be extremely efficient and helpful in resolving any problems the may occur."

Excellent customer service, friendly staff and very easy to understand, speaks without all the jargon so issues are resolved quickly and correctly, not only on helpdesk but whichever department I speak to."

Byron resolved the issue in a timely and professional manner - excellent service!"

Excellent service delivered in a timely, professional and accommodating manner."

Michael was brilliant, thank you!"

Byron was cool, calm and collected and what was a very big IT issue to me, was solved perfectly by him."

Simple problem resolved whilst still on the phone. Perfect."

Always a great service, thank you!"

Robin's ace!"

Always very happy with Greencorn"

Really helpful and available"

Thank you Michael and Mark, you did a great job"

Issue was sorted very quickly and efficiently. Thanks!"

Patient, fast and efficient Michael is a pleasure to deal with understanding that we all have very different levels of IT skills! his patience remains intact...thanks"

Phil was very patient and helpful in helping me to set up my iphone - which I'm really grateful for. Thanks"

"I must say that I am really impressed with the phone system, the clarity on the voip lines is exceptional and the ease of use is amazing compared with normal systems" [After Installation of 3CX Telephone System]"

Michael the engineer was very professional in dealing with my problem.  What looked like a major problem was make to look like a minor problem."

Have dealt with Robin before and as normal he was his usual helpfull self."

First time of using service, found it excellent"

Although Robin wasn't immediately able to resolve the problem without further research, he used initiative which enabled him to come back swiftly with the solution. Marked 25 out of 25."

25 out of 25, I am happy with the service received."

Another great timely response, thank you !"

Michael was brilliant, very efficient and helpful"

Extremely helpful and prompt to respond to my issues.  Thank you"

Stephanie was really good: calm, unrushed and very business-like. She was also very good-humoured and jargon-free."

All completed perfectly and timely. It was an urgent request, although I hadn't stated this, but it was completed quickly with no questions."

Robin gave a very speedy service and was very calming when I was panicking that my folders had disappeared"

Stephanie was really helpful and friendly, thank you!"

very friendly helpful service"

Once again Stephanie to the rescue. Thank you to all the team at Greencorn, as always the problem we had was dealt with swiftly and promptly."

Quick response & satisfaction."

Great job - Thank You!!"

5 out of 5, Very helpful (as usual)"

Two times used total satisfaction with the friendly approach and professionalism more especially since I am not  in the least IT compliant!"

Very happy with the support I received it took under 5 minutes for Stephanie to fix the problem."

Robin was very helpful and explained clearly what we were covered for and also solved my email problem. Thank you"

I have to say Michael was great, totally professional and very patient with me!  I really appreciate his quick response."

Michael was very helpful and informative! Thank you!"

So far, we are impressed with the speed and quality of support. Many thanks to you and your team for the seemless transition."

Brilliant service from Robin!!"

Your tech guy was very helpful"

First issue on the first day of the support contract was resolved quickly and efficiently with a comprehensive explanation."

I was suprisingly impressed with the timeliness of this one - thank you !"

Score: 25 out of 25 - All excellent, thank you Robin."

25 out of 25 in Customer Survey"

Mark was really friendly and professional - a great job so thank you"

25 out of 25 in Customer Survey"

James is always very helpful and pleasant thank you"

Problem occurred before and was not really dealt with. this time though totally ace."

As always - excellent service!"

Very professional and resolved issues to my satisfaction"

25 out of 25 in Customer Survey"

25 out of 25 in Customer Survey"

Just a quick thank you for the speed with which you enabled us to get our emails back online on Friday and the support provided to fine tune it late on Friday afternoon."

Pleased with the result but it did take two attempts which was not the rep's fault"

Very quick and efficient resolution thank you."

Thank you for your help and quick resolution of our sudden problem."

Customer service was very good."

Great Service - thank you."

Not a hitch - job well done. All works perfectly."

5 out of 5, still have a good sense of humour."

Robin was very helpful as always."

Robin saved the day, thank you!!!"

Robin came to us very quickly and was very diligent in seeking out the problem and resolving the issue. Have always found the Greencorn staff very helpful and friendly. Very impressed as usual with the level of help and support provided by Greencorn"

5 star job, a little frustrating finding out the error, but very happy with the method used to rule out all possibilities. On site visit was required after all remote access was exhausted. Thank you"

I was absolutely amazed how Greencorn solved a problem that I have putting off requesting for weeks as I thought it would be complicated! Amazing service, friendly and proffesional from start to finish, including the follow up call to confirm satisfaction."

[4.43 out of 5] These answers are based on several calls we have had with Greencorn so give an overall view."

The team have been great with getting the laptop repaired by Dell.  They have kept me informed the whole way through the process. Thanks guys. Great Service as always."

Always extremely helpful and efficient"

The usual service I receive and would expect knowing Greencorn standards - absolutely top notch.  Thanks!"

I was most impressed by the time and trouble taken by all to whom I spoke, to resolve my computer issues, particularly Michael who was so patient. It is so unusual these days to deal with a company that provides such excellent service & people who actually care about the service they provide."

Great help, thanks, a very quick and thorough response."

All the Staff at Greencorn are always friendly"

always a good service !"

support team always very helpful"

James was very professional and dealt with my problem very quickly, thank you"

always helpful"

fast, friendly and fixed"