Greencorn is focused on supporting Small and Medium businesses. We know our clients and their technology. We keep our support teams small and ensure that each team supports only a set number of clients. This ensures that we know our client’s staff, technology and business. Just as important – our clients know us.

We use specialist systems to log and service client issues (we call them tickets). These tickets are managed, escalated if required and regularly reviewed by management with an aim to provide the best possible service. Our performance on these tickets is reported weekly and we are all focused on constantly improving our levels of service.