Pro-active Monitoring Services
"A complete fixed cost support service delivering vital maintenance to your ICT systems to ensure the optimum performance of your network."
Pro-active Support to ensure optimum performance and uptlme - One of the most critical and challenging aspects of today's networked computing environments is ensuring that all network services are functioning optimally. While computers revolutionise the way business is done, the risks they introduce to a business must not be underestimated. When networks are not operating as they should be, or worse still actually stop, valuable time is lost - offices and staff cannot work and business suffers as a result.
Most network problems can be avoided if regular maintenance is carried out. However, it is our experience that many companies wait until a problem occurs before addressing such issues.
To support our customers in ensuring that their business critical networks are running at optimum performance with resources readily available and performing as expected - we offer a complete suite of pro-active System Health Check programmes. These support services are usually provided as part of an integrated ongoing support contract.
Server Health Checks - As the key element of any network it is essential to ensure the integrity of the server (s). To achieve this we utilise ground breaking technology which monitors your servers 24 x 7, constantly pulsing to identify changes in pre-determined criteria such as disk space and memory usage. Providing a full monthly report, the information retained allows us to forecast system change requirements well in advance. This market leading monitoring solution means that we will more often than not know about any issues on your site well before you do.!
Workstation Health Checks - The standard Server Health Check can be extended to cover checks for workstations for an additional fee based on frequency, configuration, number and location of the desktops. In addition where relevant, workstations can also be added to the 24 x 7 monitoring service.
